1. Introduction
Ment2BeFit Behavioral Health Care (“Ment2BeFit,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of youth, parents, guardians, and families who visit our website or contact us regarding our behavioral health services.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact our team, or request information about our services.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Name and contact information, including phone number and email address.
Information provided by a parent, legal guardian, or authorized representative.
Information submitted through contact forms or service inquiries.
Other information you voluntarily provide when communicating with us.
Behavioral Health Information
If you or your authorized representative contacts us about services, you may voluntarily provide information concerning behavioral health needs, service preferences, or other information relevant to an inquiry. Please do not submit detailed medical records or highly sensitive information through general website forms or unsecured email.
Technical Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data, depending on the technologies we use.
3. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests for information.
Communicate with parents, guardians, youth, and authorized representatives.
Explain our behavioral health services and admission process.
Coordinate appointments and intake inquiries.
Operate, maintain, and improve our website.
Protect the security and integrity of our website.
Meet applicable legal, regulatory, and administrative obligations.
We will use sensitive information only as permitted by applicable law and our professional and organizational obligations.
4. Disclosure of Information
We do not sell personal information to third parties.
We may disclose information when reasonably necessary and legally permitted, including:
To authorized service providers who support our website, communications, or business operations.
To healthcare providers or other parties involved in coordinating services, where permitted or authorized.
To parents, legal guardians, or authorized representatives when legally appropriate.
When required by law, court order, or applicable regulatory requirements.
When necessary to address a serious safety concern or protect the rights, safety, or security of an individual, as permitted by law.
Where applicable, we take steps to ensure that service providers and other recipients handle information appropriately.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand website traffic, improve user experience, and measure performance.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
If analytics or advertising tools are used, their collection and use of information will be subject to the applicable tools’ settings and privacy practices.
6. Confidentiality and Behavioral Health Information
Ment2BeFit recognizes the sensitive nature of behavioral health information. Information collected in connection with behavioral health services may be subject to additional confidentiality protections under applicable federal and Ohio law.
The privacy practices applicable to clinical records and treatment information may differ from those applicable to general website inquiries. Where required, separate privacy notices and authorizations will apply.
This website Privacy Policy is not a substitute for a Notice of Privacy Practices where one is legally required.
7. Children’s Privacy
Our services may support youth and families. We understand the importance of protecting children’s personal information.
Our website is not intended to encourage children to submit sensitive personal or behavioral health information independently through general website forms. Parents and legal guardians are encouraged to contact us regarding service inquiries when appropriate.
We will handle information concerning minors in accordance with applicable laws and the rights of parents, guardians, and minors.
If you believe a child has submitted personal information through our website inappropriately, please contact us so we can review the matter.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, electronic communication, or data storage system can be guaranteed to be completely secure. Please avoid sending sensitive health information through unsecured communication channels.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, regulatory, contractual, and records-retention requirements.
Behavioral health records may be subject to separate retention requirements.
10. Your Privacy Rights
Depending on applicable law and the nature of the information involved, you may have rights to request access to, correction of, or other actions concerning your personal information.
Certain requests may be subject to legal exceptions, verification requirements, or specific procedures for healthcare records.
To submit a privacy-related request, contact us using the details below.
11. Third-Party Websites
Our website may contain links to third-party websites or social media platforms, including Facebook, Instagram, and LinkedIn. These websites operate independently and have their own privacy policies and practices.
Ment2BeFit is not responsible for the privacy, security, or content practices of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, or legal requirements.
Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Ment2BeFit Behavioral Health Care
8091 Colerain Ave, Cincinnati, Ohio 45239
Phone: 513-817-5930
Email: jwilliams@ment2befit.com
Website: https://ment2befit.com
